Frequently Asked Questions:

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Do you offer scholarships?

• Yes! Scholarships are currently offered on a case-by-case basis. If you need assistance or reduced tuition, please reach out to Lesley at lesley@beehivenw.com

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What is your cancellation policy?

• We understand that family schedules change and unexpected events occur. We do our best to accommodate schedule changes and cancellations in our programming while maintaining a sustainable business model. Credits and refunds vary by program type. For full details, please review our cancellation policy below in our Policies Section​

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I’ve already registered, and something’s come up.  Is it possible to give our spot to someone else and not charge us?**

• While we can’t issue a refund, we can get you set up with a credit. The credit can be used towards future After School programming, or any of our other programs such as a full-day No School Day Adventure. How that works is we'll note it on your account, and the next time you submit an enrollment request (including a different day of the week during the same timeframe!), we'll apply it towards the balance when we process your request. For example, if a space opens up on Tuesdays, it could be rolled over to cover that cost!

 

How do I contact The Beehive NW?

• Our phone number is (503)746-9038. This is a voicemail line which is checked multiple times a day, and calls are answered in the order they are received. For urgent matters, please text the phone number. Texts will be sent to a larger staff team immediately, and staff will direct your concern to the appropriate parties as soon as possible. 

• Our email address is info@beehivenw.com This email account is monitored by multiple staff during business hours, and emails will be addressed in the order they are received. 

• As always, if you are experiencing a medical emergency, please call 911. 

 

What is your EIN?

• 99-1528087. If you are needing an FSA Receipt, please send us the form to fill out and we will happily do so. We also have our EIN number on your billing statements, which can be downloaded from your Family Dashboard.

 

What time is pickup and dropoff on No School Day and School Break programs?

• Students can be dropped off at 8:30 a.m. and picked up at 3:30 p.m. 

 

What time is pickup for afterschool programming?

• Staff pick up students from school at their school’s release time. Parents are able to pick up their children any time after that until 6pm.

 

What if I am late picking up my child?

• Staff will call you to ask what your current location is just before 6:00 p.m. After 6:05 p.m., parents will be charged $1/minute to compensate for staff time.

 

Where can I find Lost and Found items?

• Check first with the instructors for your child’s program. If the item is not found by them onsite at the program, the instructors will check our lost and found bin and facilitate its return. 

• For items not found right away, email info@beehivenw.com with a detailed description of the lost item and we will keep an eye out. If found, we will respond to your email with instructions on how to pick up the item. 

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Is it possible to attend only a day or two over Winter or Spring Break or would I need to sign up for the whole week? 

• Yes, for Winter Break you can sign up for individual days or the full week! The only difference is that we offer a discount for whole week signups. 

 

How do you transport campers?

• Many of our programs are transported so we can spend the day exploring amazing places. We lease our buses  from the same providers that charter with local school districts. All of our drivers have their commercial drivers license. 

 

What is the packing list?

It is essential that campers are prepared in order to have a successful day.  Below is a list of items to help make that a reality:

• Backpack that fits your child

• Water bottle (filled with water)

• Sack lunch + extra snacks for the morning/afternoon

• Sun and rain protection (We strongly recommend checking the day’s weather forecast in advance)

• Comfortable shoes or boots for hiking and getting dirty! Students will be doing a lot of walking and playing in all types of weather. 

• Change of clothes

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What is a typical camp day?

(This is an example an your campers day will vary based on the days activity choices)

• 8:30 AM: Drop off, small group introductions and games.

• 8:45-9:15 AM: Transportation to site

• 9:15 AM - 9:40 AM:  Set up our home base, snack

• 9:40 AM -11:30 AM:  Morning Activity!  Fishing, group game and a craft could all be open options to choose from.  Campers are free to move between these options.

• 11:30 AM - 12:00 PM:  Lunch!

• 12:00 PM - 1:00 PM:  Get out some after lunch energy!  Big group game using foam swords or other materials. Go on a stealth mission!

• 1:00 PM - 2:45 PM: PM activities.  Could include Archery, dramatic play and a craft.

• 2:45-3:15 transport back to the pick up site.

• 3:30 PM Pick up.